Keep customers updated with Updatio
Live updates, via a single link – no apps, no chasing.
You're Busy. They Want Updates.
Customers constantly call or email asking for updates. Updatio reduces these by over 50%, freeing up your team and improving customer satisfaction.
Before Updatio:
- Constant phone calls
- Endless update emails to reply to
- Missed calls and manual follow-ups
After Updatio:
- Live updates via a unique SMS/email link
- Auto-reply with a link to real-time updates
- Customers check progress anytime themselves
Calculate Your Savings
See how much time Updatio could save your business each week
How It Works
Login
Use any device — mobile, tablet, or desktop.
Update Job Status
Select a stage or add a note. It's fast and simple.
Customer Gets a Link & Notification
The customer instantly receives an SMS or email with a unique link to view the live progress of their order — no chasing, no confusion.
What You Get
What Businesses Say
"We update 50+ customers a week with no stress."
"Cuts out constant phone calls."
"Our team saves hours every week thanks to Updatio."
Pricing – Simple, Transparent & Flexible
Need more?
Discover our Medium Business and Enterprise plans with more features and higher order limits.
View All PlansFAQs
Do customers need an app?
No – they receive a unique link via SMS or email.
Can I cancel anytime?
Yes, no contracts.
Can it respond to update requests automatically?
Yes – use it with your autoresponder to reply with the live status link.
Does it work on mobile?
100% – works perfectly on phones and tablets.